Help
Short answers to the most common questions.
How do I install AT Filter on each device?
Open the install page, pick your device (Android, Windows, iPhone/iPad, Mac) and follow the steps, one at a time.
How do I link a device to my family?
In the console, create a linking code, then type it on the device at the end of the install. The device then appears in your family.
How do I ask for a site to be opened?
On the "This site is blocked" page, tap "Ask to open". The parent gets the request in the console and decides.
What is the certificate for?
It lets AT Filter check secure pages on the device itself. It stays on the device and nothing is sent elsewhere. It is installed during setup.
How do I install the profile on Mac or iPhone?
Download the profile from the install page, then approve it in Settings. On Mac: System Settings > Privacy & Security > Profiles.
I forgot my code.
Sign in to the console with your email: a new 6-digit code is sent to you. You can then change the device code.
How do I uninstall AT Filter?
The parent code is required. Android: Settings > Apps > AT Filter. Windows: Installed apps. Mac/iPhone: remove the profile in Settings.
How do I get the 15-day trial?
Enter your email on the home page ("Let's start"): a code is sent and the 15-day trial begins, no credit card.
The Internet no longer works. What now?
Restart the device and check its connection. If a trusted site is blocked, ask for it to be opened. If nothing works, contact us: protection against adult sites always stays on.